The installed BlackBerry 10 OS version is not supported on the device.ĭownload and install the latest version of BlackBerry Link on your computer, then connect your device and reload your device software. Reload has been completed, then you should take your device to aĬertified blackberry engineer to check for hardware faults. Your device cannot be reloaded or displays the same symptoms after the Or you can manually install a new OS using an autoloader (Offline), its very simple Click here to get started. but while wiping it suddenly stopped and shown a message /bb10-0021.This means the security wipe was interrupted before the process completed.ĭownload and install the latest version of BlackBerry Link on your computer, then connect your device and reload your device If you started security wipe on your bb10 device just to remove data. You will have to take your Blackberry to a certified phone repair engineer or Shop, if you can’t do it yourself) It involve using a soldering iron with Lead on the battery connector pads and four test pins placed near the connector itself. (Fixing ripped pads would typically require massive rework and fiddling around with a multimeter to try and find a point where the missing pads were connected. To fix this error you will not need to buy any replacement part, unless the battery connector itself is damaged however, you will need some tools: If simple replacing your battery did not fix the error as suggested by solution 1, then the problem might be due to a broken connection between the battery connector and the main-board. Solution 2 : error BB10-0020 fix (soldering required) You can also try to backup your files and reset the device. Make sure you are using the original battery and charger that came with your device or buy a battery/charger replacement from an Authorize blackberry dealer/store. When a red battery pops up with an exclamation and then the address”is display this means, “The BlackBerry 10 smartphone had detected a non-functional or bad battery.” Apparently this is a case of loose or defective battery which can cause random reboots which is the first thing a BB user will notice on the affected device, using an unauthorized charger can trigger this error.
Keep Blackberry Link / blend closed during this process.Īll done, restore your backup and enjoy your device!!!
Unable to sign in to blackberry link download#
If for some reason you don’t know your device Model, i highly recommend you use the first Method in this post to avoid download the wrong Firmware for your device.ĭownloaded file is zipped, so extract it’s content to a folder and launch the EXE file. Download the latest version of OS10 Loader from any of these links provided below (You might need to use a Download manager):ĭownload All autoloader ( Blackberry Dev. Installation process can be done without internet.Ĭonfirm your Mobile device Model (behind the phone, STL100, STJ100 etc) or To find out what model number your BlackBerry 10 device is, type “Myver” The second solution/fix requires an internet connection for downloading the OS10 Loader file, it can be saved and used at a later time (unlike first solution).
Solution 2 – Using Blackberry OS10 AutoLoader (offline)
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